Refund Policy

Refund Policy for Hyde Streetwear

 

1. Refund Eligibility  

We want you to love your purchase! If you are not satisfied, we accept refunds under the following conditions:  

- Items must be returned within 30 days of receiving your order.  

- Items must be unworn, unwashed, and in their original condition with tags attached.  

- Sale or discounted items may not be eligible for a refund (unless stated otherwise).  

 

2. Refund Process  

To request a refund, please contact our customer service team at hydeitup@gmail.com with your order number and details about the item(s) you'd like to return. You will be provided with return instructions.

 

3. Return Shipping Costs  

Customers are responsible for return shipping costs, unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service to ensure the safe return of your item(s).

 

4. Processing Your Refund  

Once your return is received and inspected, we will notify you via email. If your return is approved, a refund will be issued to your original payment method. Please note that it may take several business days for the refund to appear in your account, depending on your bank or payment provider.

 

5. Non-Refundable Items  

Certain items are not eligible for a refund, including:  

- Items marked as final sale or clearance  

- Customized or personalized products  

- Gift cards

 

6. Damaged or Defective Items  

If you receive a damaged or defective item, please contact us within 2 days of receiving your order. We will offer you a replacement, repair, or full refund depending on the issue.

 

7. Changes to Refund Policy  

Hyde reserves the right to update or change this Refund Policy at any time. Any updates will be posted on this page with the new effective date.