Shipping Policy
1. Processing Time
Orders are processed within 4-6 business days. Please note that orders placed on weekends or holidays will be processed the following business day.
2. Shipping Methods and Rates
We offer various shipping options to meet your needs. Shipping rates are calculated at checkout based on your location and chosen delivery method. Standard and expedited shipping options are available.
3. Delivery Times
Delivery times vary depending on the shipping method and destination.
- Domestic: Typically 3-7 business days
- International: Varies based on destination (usually 7-14 business days)
*Please note: These delivery times are estimates and may be affected by factors such as weather, holidays, or delays with the courier.*
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this to monitor the status of your shipment.
5. Shipping Restrictions
Currently, we offer shipping to most countries. However, there may be some regions where shipping is unavailable. If we are unable to ship to your location, you will be notified during the checkout process.
6. Lost or Damaged Packages
Hyde is not responsible for lost or damaged packages once they are in the hands of the courier. However, if your package is lost or damaged during shipping, please contact us immediately so we can assist you in filing a claim with the carrier.
7. Customs and Duties
For international orders, customs duties and taxes may apply. Hyde is not responsible for any additional fees or delays incurred by customs. These fees are the responsibility of the customer.
8. Address Accuracy
Please ensure your shipping address is correct at the time of checkout. Hyde is not responsible for delays or misdeliveries caused by incorrect or incomplete address information.
9. Changes to Shipping Policy
Hyde reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page with an updated effective date.